Privacy Policy

Information We Collect

• Personal Identification Information: We collect information such as your name, email address, phone number, shipping and billing addresses, and payment information when you create an account or place an order.

• Transaction Information: Details of purchases you make, including products ordered, order history, payment methods, and delivery preferences are stored to facilitate order processing and improve your shopping experience.

• Technical Information: We automatically collect device information, IP addresses, browser type, operating system, and website usage data through cookies and similar technologies to enhance platform functionality.

• Communication Data: When you contact our customer service, subscribe to newsletters, or participate in surveys, we collect the content of your communications and any additional information you choose to provide.

How We Use Your Information

• Order Processing and Fulfillment: We use your personal information to process transactions, arrange deliveries, send order confirmations, and provide customer support related to your purchases.

• Account Management: Your data helps us create and maintain your account, verify your identity, and enable features such as order tracking, wishlists, and personalized recommendations.

• Marketing and Communications: With your consent, we send promotional emails about new products, special offers, and relevant content. You can opt out of marketing communications at any time.

• Platform Improvement: We analyze usage patterns and feedback to enhance our website functionality, develop new features, and improve overall user experience and service quality.

• Security and Fraud Prevention: Your information helps us detect and prevent fraudulent transactions, protect against unauthorized access, and maintain the security of our platform.

How We Share Your Information

• Service Providers: We share necessary information with trusted third-party service providers who assist in operations such as payment processing, shipping, email delivery, and customer analytics. These providers are contractually obligated to protect your data.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

• Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect our rights, property, or safety.

• With Your Consent: We may share your information with other parties when you have given explicit consent for such disclosure.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is our priority, and we only share data when necessary to provide our services or comply with legal obligations.

Data Security and Protection

• We implement industry-standard security measures including SSL encryption, secure servers, and firewalls to protect your personal information from unauthorized access, alteration, or disclosure.

• All payment transactions are processed through PCI-DSS compliant payment gateways. We do not store complete credit card information on our servers.

• Access to personal information is restricted to authorized employees and contractors who need the information to perform their duties and are bound by confidentiality obligations.

• While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

Cookies and Tracking Technologies

• We use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic patterns.

• Essential cookies are necessary for website functionality and cannot be disabled. Optional cookies for analytics and marketing can be managed through your browser settings or our cookie preference center.

• Third-party cookies from services like Google Analytics help us understand how visitors interact with our site. These services have their own privacy policies governing data collection and use.

Your Privacy Rights

• Access and Correction: You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team.

• Data Deletion: You may request deletion of your personal data, subject to legal and contractual obligations. Some information may be retained for record-keeping or legal compliance purposes.

• Marketing Opt-Out: You can unsubscribe from marketing emails using the unsubscribe link in any promotional message or by updating your communication preferences in your account.

• Data Portability: Upon request, we will provide a copy of your personal data in a structured, machine-readable format for transfer to another service provider.

• Complaint Rights: If you believe we have not handled your personal information properly, you have the right to lodge a complaint with relevant data protection authorities.

Children's Privacy

• Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

• If we become aware that we have collected data from a child without parental consent, we will take immediate steps to delete such information from our systems.

• Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can remove the data.

Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Transaction records are typically retained for 7 years to comply with accounting and tax regulations. Account information is kept while your account is active and for a reasonable period thereafter.

• When information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: privacy@saatvicfoods.com

• Phone: +1 (800) 555-0124

• Mail: Privacy Officer, Saatvic Foods, 123 Commerce Street, City, Country

We are committed to resolving privacy concerns promptly and transparently. All privacy-related inquiries will be addressed within 30 days of receipt. Last Updated: December 6, 2025